BUS 430 Week 2 Discussion Questions – Strayer

Week 2 DQ 1

"Models of Organizational Performance" Please respond to the following:

  • Choose two models of organizational performance and compare and contrast them by evaluating their differences and similarities.
  • From the first e-Activity, suggest ways performance measurements might be used by a company or an organization to evaluate its customer satisfaction. 
  • From the second e-Activity, provide at least two examples of quality indicators that the company may opt to measure and defend its cause-and-effect linkage between the key measures of performance.

 

Week 2 DQ 2

"Operations Strategy" Please respond to the following:

  • Choose two service companies that you are familiar with such as Facebook, eBay, and UPS, and apply them to Hill’s Strategy Development Framework. Note: Refer to Chapter 4 of the text for information on Hill’s Strategy Development Framework.
  • For each company you chose in Part 1 of this discussion, compare and contrast each sector of the framework and determine which key area(s) provides a competitive advantage. Provide at least two examples to support your position. 

 

 

  • Item #: BUS430W2D

BUS 430 Week 2 Discussion Questions – Strayer NEW

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